We take pride in the personal relationship we establish with you from the start. The interaction between your representative and ours is one of the building blocks for the continued success in the use of your equipment. Service, support and quality are the foundation of our customer’s satisfaction. Our experts help you make informed decisions on how to set up your system to enhance your video conferencing needs using the tools that works best for your operations.

For Service Renewal please Contact Us Click Here. To submit a request to our Help Desk Click Here

INSTALLATION

CAI’s team of experts provides installation services for all your video conferencing needs. One of our experts will be personally assigned to your account to manage the launch of your systems. From the shipping of your order to the final testing of your video conferencing system, each step of the process is tracked and handled so that the installation process flows smoothly and in a timely manner. Installation services include site visit and preparation, on-site installation, equipment testing, training, and support. Remote installation is available.

MAINTENANCE & SUPPORT

Our team offers a preventative maintenance plan and scheduled maintenance visits to ensure that your equipment is properly cared for helping to avoid any downtime. Our Service Technicians are adept in handling all maintenance requirements. In our experience most troubleshooting can be handled fastidiously by our support desk which is available to you via telephone on a continuous basis. A Field Technician will be deployed to visit you on site if necessary. Should an advanced part replacement be required for your equipment, our warranty service is comprehensive.

SD-WAN SOLUTIONS

LEARN MORE

  • Access your Cloud Applications Securely in the Cloud.
  • Maximize Performance and Reliability.
  • Optimize, Secure & Collaborate Service.
  • Transform Broadband Internet into Secure Business Networking.

BRIDGING SERVICE

Unlimited Hosted HD Bridging Service:

• HD Video + HD Audio + HD Content
• T1 (1.5 Mpbs) bandwidth per port
• 64 layout options to choose from including Continuous
Presence (CP) and Voice Activated Switching (VAS)
• Always available 24/7 – 365 days a year
• AES Encryption
• Works with any standards based video system (LifeSize,
Polycom, Tandberg, Sony etc.)

BENEFITS TO YOU

• HD quality on every port • No equipment to purchase • No bandwidth to buy • Month to month service • No long term commitment required • Nothing to manage or maintain • World-class hardware • Add or subtract ports at any time • Flat rate pricing with no separate charges

VIDEO CENTER SERVICE

Experience a New Era in HD Video Capturing LifeSize Video Center is the world’s most powerful one button HD streaming, recording and auto-publishing solution. Share knowledge and communicate business-critical information via video, audio and data streaming. This single appliance solution ensures that live and on-demand videos are easily accessible from any location and on more devices—including the iPhone, iPad and iPod.

A Better View With automatic adaptive streaming, live and on-demand videos are optimized for every viewer—PC, laptop, tablet or phone. The viewing device automatically selects the best playback rate based on network conditions, thus ensuring a quality viewing experience without delays or buffering, even on the smallest devices.

Easy Accessibility The network administrator can easily add users and create recording keys so that authors can auto-publish content independently. With its one button record, ‘choose your view’ functionality, and no-wait streaming, the LifeSize Video Center delivers unmatched flexibility and performance. The intuitive UI also ensures that users can quickly share and view critical knowledge.

Superior Broadcast Capabilities LifeSize Video Center supports an unrivaled number of concurrent recordings, on-demand streams, and simultaneous live streams, all in 1080p HD video. Record and broadcast executive updates, business presentations, sales meetings, training sessions, data or diagrams to anywhere in the world. Integrated with LifeSize video conferencing systems, streaming HD quality video to hundreds of viewers is as simple as pushing a single button.

The First and Only Single Appliance HD Solution LifeSize Video Center supports streaming and recording, all in one device. Tight integration with LifeSize endpoints ensures a no-hassle deployment and seamless user experience. LifeSize Video Center. Be Everywhere. Live… or On Demand.

EQUIPMENT RENTALS

Contact us for the latest models and availability. To submit a request for further information please Click Here and we will customize the rental to fit your needs.