Project Management, Design, and Maintenance Support Services
We take pride in the personal relationships we establish. Our experts help you make informed decisions on which products provide the specific benefits you require, how to set up your system to enhance your video conferencing needs, and as much ongoing support as you request.
Conferencing Advisors has been a leading value added reseller and integrator of audio visual equipment since 2005. We have developed strong and reliable skill sets, allowing us to evaluate of our client’s unique needs, target their desired outcomes, and implement the most effective solutions. Buy from us and you will never be left “out in the cold”.
Conferencing Advisors has experience with all types of networks, from ISDN to MPLS and now Cloud based services. Our technicians can handle any issues that may arise. We will get you up and running, quickly and efficiently.
We primarily operate in the USA, but have and will assist with installation anywhere in the world.
Ongoing Technical Support
Conferencing Advisors supports our customers. Depending on the product, the manufacturers warranty, and the unique needs of each customer, we are here to assure your investments in videoconferencing continue to function effectively.
Here are some of the ways we can keep you up and running. Call us to learn more. Phone (877) 242-5484
Unlimited Help Desk Support
Access to Conferencing Advisors technical support engineers who assist in solving issues by phone Monday through Friday, excluding national and local holidays.
Advanced Parts Replacement
Provides expedited replacement of all covered, failed hardware parts. If telephone technical support determines that there is a hardware part failure or if there is an obvious malfunction, a replacement part will be shipped on for next business day delivery. The customer is required to return the defective part within five days of resolution.
Video Test Facility
Test your system at one of our video test facilities 24 hours a day, 365 days a year. Live face-to-face testing with a support engineer is also available during standard business hours.
Sometime life just happens. For issues that cannot be resolved remotely, Conferencing Advisors provides next business day best effort on-site support and will dispatch a technical engineer to resolve the issue.
If telephone technical support determines that there is a hardware part failure or if there is an obvious malfunction, a replacement part will be shipped by the next business day. The customer is required to return the defective part within five days of resolution.